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We are having major server issues

We’re having MAJOR server issues and have been as of last night (23/04/19).

Nothing so far has been diagnosed. Clearly it’s possible some malfeasance is responsible, but so far we haven’t found any direct signs thereof.

We’re working on it and will keep you all our readers updated.

In the meantime – your comments are not being censored if they fail to appear. We strongly advise making copies of any longer posts before hitting send.

Filed under: latest, OffG

can you spare $1.00 a month to support independent media

Unlike the Guardian we are NOT funded by Bill & Melinda Gates, or any other NGO or government. So a few coins in our jar to help us keep going are always appreciated.

Our Bitcoin JTR code is: 1JR1whUa3G24wXpDyqMKpieckMGGW2u2VX

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Robbobbobin
Robbobbobin
May 28, 2019 2:59 PM

Haven’t had time to pay much attention here. Looks like you are using EIG/Bluehost? Could be a problem with WordPress plugins per se (“too many”) or, if the problem has “resolved itself“, the “too many” plugins effect plus Bluehost’s load balancing efforts choking them or choking on them (hence the rash’s clearing up when their admins noticed it). Big Brother will almost certainly be watching a site like this but equally almost cerainly won’t be doing anything active enough to get caught at it…

Frank Poster
Frank Poster
May 28, 2019 9:52 AM

I’d concur with the view below that you are likely to have a malware / hacker problem. It may be on the back end database side rather than front end WP and difficult to trace. Whatever, there is definitely an issue with database or communications between it and the front end in my humble opinion, hence the delays in response, and possible re-routing / hacking.

Another thing I’ve noticed is that some of the icons and graphics produce are corrupted and / or produce strange artifacts, at least on my iPad with iOS 12.3. For example, your “support Paypal” icon above, the top 20% has weird diagonal lines all over it and hiding almost completly the word “support”. I’ve never seen such effects on any other device or any other site…in decades! Some of the icons on the left leave artifacts as I scroll through, weird. Perhaps it’s related to the database problem, or hackers, or something local to me, but I don’t get this on any other site.

Good luck with sorting it out!

Frank
Fyi, formerly Frankly Speaking – had to change my nickname because too many characters in the new commenting system!

Editor
Editor
May 28, 2019 12:07 PM
Reply to  Frank Poster

Hmmm… thanks for that feedback. If anyone else has similar – or other – issues – let us know

JudyJ
JudyJ
May 28, 2019 3:13 PM
Reply to  Editor

Hi ‘Mod’,

A minor point, but it may be symptomatic of bigger issues, I have been unable to insert a ‘smiley’ emoji. On the rare occasions that I use ‘smileys’ I tend to just use the appropriate keyboard punctuation keys and the smiley automatically appears in the final published version. However when I have tried a couple of times recently (can’t recall if it pre-dates the server problems) the final version appears as a small square box. Possibly it’s just me! 🙂

different frank
different frank
May 26, 2019 9:11 AM

09:10 sunday
Seems better today.

Admin
Admin
May 26, 2019 9:35 AM

Yes! As of Sunday morning (9am BST) the server load is back within normal limits.

Can’t guarantee it will last – but we’ll see.

DunGroanin
DunGroanin
May 26, 2019 4:29 PM
Reply to  Admin

Loads faster. Vote up/down faster, i’ll see if the message posts faster.

DunGroanin
DunGroanin
May 26, 2019 4:30 PM
Reply to  DunGroanin

Yes it did!

DunGroanin
DunGroanin
May 26, 2019 4:32 PM
Reply to  DunGroanin

But the dns 162.241.132.154 still not connecting

Martin Usher
Martin Usher
May 26, 2019 7:31 AM

Its possible its not NSA type spying but simple malware. I tried to sign up to support you via PalPal a week or two ago and the process failed. However, a few days later I got a letter from PayPal Bank declining to offer me credit because they couldn’t verify who I was.

I hadn’t applied for credit, of course. I spoke to PP about this and they explained how they’d stopped the application. Now, although I’ve had an account with them for a decade or more I don’t use it that often, the last time was literally months ago. I can only suppose that someone harvested my information from your site — maybe a man in the middle, maybe a direct hack — and tried to use my credentials but failed on the second factor authentication that PP uses (also, they know where I live….).

I check through the site software. (After all, if I was one of those three letter agencies that wanted to do you harm I’d not attack you directly — at least not in a way you’d notice — but then I ‘d open the door for all sorts of crapware. The best way to kill a site is to destroy its reputation and reliability.)

KarenEliot
KarenEliot
May 26, 2019 6:44 PM
Reply to  Martin Usher

I had the same issue with PayPal, process just broke somewhere near the end. Two weeks ago plus minus

Editor
Editor
May 26, 2019 8:23 PM
Reply to  KarenEliot

Sorry to hear that – have you tried again since?

UreKismet
UreKismet
May 26, 2019 2:56 AM

Gone are the days when a few smart backroom blokes could get it over the forces of darkness. Partly because the NSA et al have spent a lot of resources either hiring or distracting many of the smartest security woke (doncha hate the ubiquitous usage of that word by aged straight arrows tryin to be relevant? I do) tech thinkers, and the other reason is even Linux let alone windows servers with their layers of active directory tosh and seemingly impossible to find levers n switches, have become so complex it is fuckin tough to be able to visualise an entire server’s data flow anymore.

This means the arseholes can pull stunts when they choose to and the only real indication of how much the pricks loath a particular site is the novelty of the attack.
I’m sure the creeps in amerika won’t have dragged anything previously unused outta the box – so called zero day for OffGraun (come to think of it though the low lifes at gchq may have, altho I cannot see the yanks letting those types who are 99% dipshit anywhere near their top of the line attacks).

What I am trying to say is that the fact your site admin and server support types struggled to get to the bottom of this should be taken as a compliment to OffG since a largely unknown attack has been used. Whatever it was/is the problem will be solved as always and everything can go back to normal.
Those who are particularly paranoid should invest in a vpn which has no presence in the US – otherwise as I’m sure most are aware, the US presence gets a visit from the fbi and either have to hand over their logs or if they have none, permit the feds to install a logging app and they cannot tell anyone otherwise a lengthy slotting up.

The rest of us just need patience and the usual attitude of contempt towards any arsehole who lives by the ethos of “I’m alright Jack I’ll do anything for a quid” which is the act of so many of these self described ‘hackers’ that work for the oppressor.

DunGroanin
DunGroanin
May 26, 2019 1:26 AM

The DNS 162.241.132.154 for the domain is not connecting!

Has the server been changed?

Admin
Admin
May 26, 2019 2:11 AM
Reply to  DunGroanin

No it hasn’t. But it’s vastly overloading (x10 -x60) and we are not able to find out why yet.

Not if but when
Not if but when
May 25, 2019 9:56 PM

There are dark forces who have unlimited budget for the purpose of disruption and creating chaos.

Will a longer term (perhaps also short term) solution be ‘to avoid doing business with the US’, and moving to a host outside the US? [BUT] a server can be attacked no matter where is physically located.

Tricky situation!